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Refund Policy

Legal Disclaimer

Effective Date: July 27, 2024

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At Crime Scene Intervention ("CSI," "we," "our," "us," "BluegrassCSI.com" or "MTCS CO."), we are committed to providing high-quality services to our clients. Please read our Refunds Policy carefully to understand our stance on refunds for services rendered.

General Policy

All sales and service agreements are final. Once a service has been rendered, no refunds will be issued under any circumstances. This policy applies to all services provided by CSI.

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Acknowledgement of Services

 

By engaging our services, you acknowledge and agree that:

  • You have read and understood this Policy.

  • You are purchasing our services with the knowledge that no refunds will be provided once the service is rendered.

  • You are responsible for ensuring that you understand the scope and nature of the services before making a purchase.

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Exceptions

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There are no exceptions to this Policy. We do not offer refunds for any of the following:

  • Change of mind after services have been rendered.

  • Dissatisfaction with the results of the services, unless a specific written guarantee has been provided.

  • Failure to utilize the services after purchase.

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Service of Quality Assurance

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We strive to deliver the highest quality of service and customer satisfaction. If you have any concerns or issues with the services provided, please contact us immediately. We will make every reasonable effort to address and resolve your concerns.

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Dispute Resolution

 

If you believe there has been an error in the service rendered or a billing discrepancy, please contact our customer service team within 30 days of the service date. While we do not offer refunds, we will work with you to resolve any legitimate issues to your satisfaction.

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Contact Information

 

If you have any questions or need further clarification about our No Refunds Policy, please contact us at:

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Crime Scene Intervention

1979 Morgantown Road #1002 Bowling Green, KY 42101
contact@bluegrasscsi.com
270-313-3188
https://www.BluegrassCSI.com

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Amendments

 

CSI reserves the right to modify or update this Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.

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Legal Compliance

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This Policy complies with all applicable laws and regulations in the state of Kentucky and the United States. Any disputes arising from this policy will be governed by the laws of the state of Kentucky.

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